Privacy Policy

Welcome to NOVO99. Your privacy is important to us and this Privacy Policy explains how we collect, use, disclose and protect your information when you visit or use our website novo99.com and our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, book a service, or fill out a form, we may collect:

  • Name

  • Phone number

  • Email address

  • Address or service location

  • Any other information you voluntarily provide

b) Non-Personal Information

We may automatically collect certain information such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the website

  • Referring URLs

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and manage our services

  • To respond to inquiries and service requests

  • To schedule, confirm, and complete service appointments

  • To improve our website, services and customer experience

  • To send service-related updates, notifications or promotional communication (only if opted-in)

  • To comply with legal obligations

3. Cookies and Tracking Technologies

NOVO99 may use cookies and similar tracking technologies to enhance user experience, analyze website traffic and understand user behavior. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

  • With trusted service partners or technicians solely for service fulfillment

  • With legal or regulatory authorities if required by law

  • To protect our rights, safety or property

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

NOVO99 does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us immediately so we can take appropriate action.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

NOVO99
Website: novo99.com
Email: connect.novo99@gmail.com
Phone: +91 7457863027

Thankyou for trusting NOVO99 - Smart Solutions for Every Home & Business.
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